FAQs – RED Air Ambulance Services

An air ambulance service is designed to transfer critically ill or trauma patients and organs quickly and safely from one location to another using aircraft like helicopters or fixed-wing planes that are equipped as flying ICU units. RED Air Ambulance offers highly specialized medical teams on board, with advanced equipment to provide continuous care during transit.

• Over 2000 successful patient transfers across India.
• Largest network of road and air ambulances, ensuring availability across major cities.
• Partnerships with top hospitals for seamless patient care.
• Experienced and internationally trained doctors, medics, and paramedics.
• Equipped with the latest emergency medical equipment, such as NICU, cardiac monitors, and ventilators.
• Transparent pricing with no hidden fees.
• Available 24/7, ensuring emergency care whenever needed.

RED Air Ambulance is recognized as one of the most trusted air ambulance providers in India. Our experienced medical teams and state-of-the-art equipment, combined with strong hospital partnerships, ensure that patients receive the best possible care during transfer.

In India, many regions lack access to advanced medical facilities, making timely transfers crucial for critically ill patients. Air ambulances significantly reduce transit time, especially for trauma and emergency cases, increasing the chance of survival. RED Air Ambulance ensures quick transfers while providing expert medical care throughout the journey.

• To facilitate rapid access to higher medical centers in emergencies.
• To assist people living in remote or underserved areas.
• To reduce the time taken for medical interventions, especially for trauma cases.
• To ensure safe and quick transfer of patients to specialized hospitals.
• Air ambulances provide continuous medical monitoring, helping save lives during emergencies.

RED Air Ambulance offers end-to-end patient and organ transfer solutions. Once a request is made, our medical experts assess the patient’s condition, coordinate with the treating hospital, and ensure that a critical care team is ready for transfer. Our team manages all logistics, ensuring seamless coordination from the hospital bed to the destination.

RED Air Ambulance operates across India, with a presence in major cities such as Hyderabad, Bangalore, Chennai, Mumbai, Kolkata, and more. We also serve remote and underserved areas, ensuring timely medical assistance wherever it is needed.

Yes, RED Air Ambulance ensures the highest safety standards during patient transfers. Our aircraft are equipped with advanced medical equipment, and our teams are trained to handle critical care cases, ensuring that patients are stabilized and receive continuous care during transit.

Yes, RED Air Ambulance offers a wide range of services, including:

• Trauma and emergency response
• Neonatal and pediatric transfers
• Organ retrieval and transport
• ECMO transfers
• Disaster management

Yes, RED Air Ambulance can transfer patients from any location in India, including remote areas. Our services are available in 550+ cities, ensuring that patients receive urgent care and safe transfer across the country.

Once a request for transfer is confirmed, RED Air Ambulance mobilizes a team of critical care experts to the location promptly.

• Our onboard healthcare experts stabilize the patient and provide emergency care before departure.
• The patient is then transferred using a streamlined process, ensuring seamless coordination between medical facilities.
• The team works closely with the referring hospital to ensure a safe and efficient transfer to the destination hospital.

The onboard medical team at RED Air Ambulance consists of highly trained and experienced professionals, including:

• Emergency and critical care doctors
• MBBS and MD-certified physicians
• Surgeons and anesthesiologists
• Cardiologists and paramedics
• Specialized nursing staff trained in aeromedical transport

The cost of RED Air Ambulance service varies depending on several factors, including:

• Travel distance
• Type of aircraft
• The medical condition and severity of the patient
• Equipment and medical team required

Yes, RED Air Ambulance provides specialized services for organ transplantation. We facilitate the safe and rapid transport of both patients awaiting organ transplants and the organs themselves, adhering to strict medical protocols to ensure success.

Depending on the type of aircraft, the specific medical situation, captain’s approval, and weather forecast; RED Air Ambulance typically allows 1-3 family members to accompany the patient during transfer. Our team ensures comfort and communication with the family throughout the journey.

Booking RED Air Ambulance services is simple and can be done from anywhere without the need for a personal visit. Contact us via phone, email, WhatsApp, or our website. We operate 24/7 in 10+ languages answering your call in less than 2 seconds to respond to any emergencies or inquiries.

Yes, RED Air Ambulance offers bed-to-bed transfer services. This service is ideal for bedridden patients or those in critical condition, ensuring they receive continuous care from their current location to the destination medical facility. This includes complete coordination between the two hospitals, ensuring safe and uninterrupted care.

Bed-to-bed transfer is a comprehensive service offered by RED Air Ambulance, designed to ensure the highest level of care throughout the entire transfer process.

• Continuous Care: Our medical team remains with the patient at all times, managing their condition during the transfer.
• Seamless Coordination: The team coordinates with the referring and receiving medical facilities, ensuring all necessary information is passed on, and the patient’s treatment is uninterrupted.
• Safe and Comfortable: Whether by ground ambulance to the airport or via our air ambulance during the flight, every step is handled with precision to provide a smooth and comfortable transfer.

ECMO (Extracorporeal Membrane Oxygenation) transfers are typically required for patients suffering from severe respiratory or cardiac conditions where conventional treatments are no longer sufficient. Some of the potential illnesses that might require ECMO transfer include:

• Severe lung infections (e.g., pneumonia, ARDS)
• Heart failure or cardiogenic shock
• Post-cardiac arrest complications
• Pulmonary embolism
• Neonatal respiratory distress syndrome
• Bridge to heart or lung transplantation
• Severe trauma leading to compromised heart and lung function

ECMO transfer involves the transport of critically ill patients on an ECMO machine, which provides cardiac and respiratory support when a patient's heart and lungs are unable to function adequately on their own. The ECMO machine oxygenates the blood outside the body, allowing the heart and lungs to rest and recover. This specialized transfer is performed by RED Health's expert team, ensuring continuous care and stabilization during the entire journey, whether it’s a short or long-distance transfer to a specialized facility.

The ECMO transfer team at RED Health consists of highly specialized medical professionals, including:

• Critical Care Doctors: Specializing in managing life-threatening conditions, especially those requiring ECMO.
• ECMO Specialists: Trained professionals who operate the ECMO machine and monitor the patient's condition during the transfer.
• Perfusionists: Experts in operating heart-lung machines and other devices involved in managing blood circulation during ECMO.
• Intensive Care Nurses: Skilled in providing critical care during transport, ensuring patient stability and comfort.
• Respiratory Therapists: Focused on managing the patient's ventilation and oxygenation needs.

RED Health assesses a patient's "fit to fly" status through a structured review conducted by in-house clinical experts. Here's how the process works:

1. Collaboration with Treating Doctors: Our team engages in detailed discussions with the patient’s treating hospital doctors to understand the patient’s current medical condition.
2. Review of Current Vitals: The patient’s vital signs, such as heart rate, blood pressure, oxygen levels, and other critical parameters, are thoroughly reviewed.
3. Clinical Assessment: Based on the discussions and the patient’s vitals, our clinical experts evaluate the overall health of the patient and determine if they are stable enough for air transport.
4. Decision: Once the patient is deemed stable, we proceed with the air transfer, ensuring every precaution is taken to ensure a safe and smooth journey.

No, air ambulance services are exempt from GST. As a critical healthcare service, RED Air Ambulance does not charge any taxes on payments, ensuring that patients and their families receive cost-effective care during emergencies.

We offer multiple payment options for your convenience. You can make payments through:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• Net Banking via major banks
• UPI Payments for fast and secure transactions
• Wire Transfer for direct bank-to-bank payments
• Cash Payment at our designated offices (if applicable)

Our team will assist you through every step of the payment process to ensure a smooth transaction.